Frequently Asked Questions
What are the age requirements for swim lessons?
Parent/Infant Level requirement's are 6 months to 3 years.
Preschool Levels requirement's are 3 years to 5 years.
School Age Levels requirement's are 6 years to 13 years.
Adult Requirements are anyone over the age of 14.
How do I know what level to sign up for?
Levels are first separated by age. After age groups they are then further
divided by level ability. If your child does not know how to swim or is a
fearful beginner they will be in level I. If you still do not know what
level to register your swimmer for after looking over our Course Description &
Entry Level Requirement page, please call us and we would be happy to help place
your swimmer in the appropriate level.
For complete level descriptions please see the Entry Level
Requirements page.
How do I register for group swim lessons?
Registrations can be done over the phone or in person at the RBAC. We
will not accept registrations via fax, email or internet. If you
would like to register over the phone please
call us at (626) 564-0330 ext. 405 or 408. If you
would like to register over the phone payment must be made with a Visa or Master
Card. If you would like to pay with cash or check you will need to register in
person at the center. Please make checks available to AAFRBAC.
Are there registration fees or membership fees?
There are no registration fees. Only the cost of the swim lessons.
There are no membership fees and you do not need to be a member to enroll in
swim lessons.
How much do Swim Lessons cost?
Our sessions offer 2 day a week classes on Monday/Wednesday and
Tuesday/Thursday. We also offer 1 day a week classes on Friday, Saturday or
Sunday.
During the summer our two week sessions offer lessons everyday Monday through
Friday for two weeks. The
cost of swim lessons vary on how many weeks are in the session and scheduled
holidays or RBAC closures there are for that session. For current prices for the
current session please see the Swim Times schedule.
What is Pre-Registration and how do I qualify for it?
Pre-Registration occurs 3 days prior to regular Registration date, usually on
Wednesdays. It is for those swimmers who are currently enrolled in the
current session. We will not take pre-registrations for those who are not
enrolled in the current session.
What should I do for the first day of lessons?
The first day of class you should arrive 10 minutes early. A Waiver of
Liability must be signed BEFORE the swimmer(s) enter the water. As you enter the
pool deck the lessons will
be held in the Olympic sized pool on the left in the shallow end.
There will be level signs placed around the pool as to direct you to the appropriate
level for your swimmers. Please wait for ALL levels to be announced the
first day of the session before placing swimmers in the water. Attendance will
be taken daily. Please wait for instructors before leaving swimmers
unattended in
the water.
Where do parents observe swim lessons?
For safety purposes we need to have all parents sitting in the bleachers or
covered area. Please do not sit in front of the lifeguard tower or on the pool deck
area around the stairs. The deck area needs to be completely cleared of any
obstacles at all times. In case of an emergency the lifeguards need to be able to move freely
about the pool deck.
What is the Swim Lesson Cancellation policy?
In the event the swimmer is no not able to finish the session, once the lesson
department is notified the remaining
days of the session will be credited toward their RBAC account. If there is a doctors note with dates the swimmer
must be out of the water, then a RBAC credit will be issued toward the swimmers
RBAC account. Otherwise there are NO make-ups or refunds.
How many students are allowed in a class?
Parent/Infant classes ratio is 10 swimmers to 1 instructor the classes max out
at 30 swimmers.
Preschool level classes ratio is 5 swimmers to 1 instructor.
School Age Level classes ratio is 6 swimmers to 1 instructor.
Adult levels ratio is 10 swimmers to 1 instructor.
What do we need to bring to Swim Lessons?
-
Swim suit
- Towels
- Goggles (highly recommended)
- Sunscreen apply 30 min BEFORE entering the water
- For Parent/Infant classes the
child MUST have on an approved swim diaper (i.e. Little swimmers).
What kind of training do your swim teachers have?
All instructors go through extensive RBAC training and monthly in-service
trainings.
What happens if it rains or if there is lightning?
The Lesson Director will make the official call when canceling lessons due to
weather circumstances. We do not cancel lessons if it is raining. We only cancel
lessons if there is lightning. We must keep the pool closed for 30 minutes
following each lightning strike witnessed by a staff member.
What if there is a contamination?
In the event of a
contamination and/or we must close the pool we will issue a credit for each
swimmer registered at the time(s) of the closure. That credit will be applied to the
swimmers RBAC account and can be used toward future RBAC
swim lesson registrations. In an effort to limit contaminations, we ask
the parents to please have your children use the restroom BEFORE entering
the pool. If your child is in the Parent/Infant class and/or is not potty
trained they MUST wear an approved swim diaper.
If you have any more questions that were not answered here please call
the Lesson Department @
(626) 564-0330 ext. 405 or 408